[HN] Tập Đoàn Đa Quốc Gia Maersk Tuyển Dụng Air Operations Executive Full-time 2026

Airfreight Operations, Documentation & Compliance

Coordinate with airlines, agents, transport providers, warehouses, and internal stakeholders to ensure seamless shipment execution.
Maintain accurate, compliant, and complete shipment files in accordance with company, customer, and regulatory requirements.
Manage end- to- end airfreight import and export shipment execution for assigned customers from post- booking through delivery.
Monitor shipment milestones, proactively manage delays and operational exceptions, and ensure timely system updates.
Prepare, validate, and process all required airfreight and import/export documentation.

Customer Service, Financial Control & Continuous Improvement

Proactively communicate shipment status, exceptions, and resolutions to Customer Service teams and support customer query resolution.
Serve as the primary operational owner for shipment files, ensuring accurate operational finance activities, cost verification, and invoice processing.
Support performance reporting, data accuracy, and adherence to operational standards and best practices.
Identify and implement process improvement opportunities to enhance operational efficiency, service quality, and compliance.
Collaborate closely with Operations, Finance, Customs, and external partners to deliver service excellence and meet customer expectations.

What We Are Looking For

Customer- focused mindset with the ability to work effectively in a fast- paced operational environment
Strong attention to detail with the ability to manage multiple shipment files simultaneously
Knowledge of international transportation regulations, customs procedures, and trade compliance requirements
Strong communication and stakeholder management skills
Minimum 1–2 years of experience in Airfreight Operations, Freight Forwarding, Import/Export Operations, or Logistics Coordination
Strong understanding of airfreight import and export processes, documentation, and shipment execution
Experience working with freight forwarding systems and transportation management platforms
Experience with CargoWise or similar logistics systems is an advantage
Proficiency in Microsoft Office applications, particularly Excel
Excellent problem- solving and exception management capabilities

***Please be noticed that this position is a 9- month contractor (maternity leave coverage). Contract will not be automatically renewed at the end of the contract term.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
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