Service Zone Manager

This role focuses on developing and growing the Ford Customer Service Division business by analyzing dealer performance, implementing corrective action plans, and supporting promotions and new products. It also involves improving dealer parts and service operations, maintaining customer satisfaction by monitoring processes and handling complaints, and supporting overall dealer business development.

Responsibilities

1. Service Business Development

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Qualifications

1. Education: Bachelor’s degree in Marketing, Economics, Business Administration, Commerce/Trading, Automotive Engineering/Mechanics, or a related field.

2. Experience: At least 5 years of experience in Marketing, Sales, Service of Automotive industry; Supervisory role experience

3. Key Skills & Competencies:

- Word/Excel, Power Point

- Good communication and interpersonal skills (negotiation, coordination, presentation…)

- Strong analytical and problem-solving skills

- Creative,...

• Fixed 13th month salary and annual performance bonus

• Premium private healthcare insurance

• 14-day annual leave

  Hybrid-working